Federal Auto Cars has commenced full operations as the first Volvo dealer to be certified as the Volvo Certified Damage Repair (VCDR) centre by Volvo Car Malaysia. The official certification, which happened on 7 September 2022 at Federal Auto Cars’ Volvo dealership at Glenmarie, was officiated by Mr Charles Frump, Managing Director of Volvo Car Malaysia.
The VCDR programme ensures that the dealership employs higher quality and standards in the structural repair of Volvo vehicles by investing in modern technology, equipment, processes and training of its people. The VCDR equipment and processes afford not only a higher level of efficiency and precision compared to non-VCDR concepts, but also emphasises on sustainability by reducing the emission of microscopic particles and energy consumption.
The VCDR facility was jointly designed by Volvo Car Corporation with Federal Auto Cars to construct an optimum layout with high operational efficiency. With a built-up area of 10,586 sq ft, our facility is equipped with world leading solutions for spray booths, vehicle alignment, welding, as well as premium paint finish.
Unlike the conventional spray booths, VCDR uses PIVAB spray booths – designed to optimise the heated air flow using automatic controls and monitoring system. The spray booth is controlled with a 15’’ LCD screen with a web-based operating system. At normal operation the ventilation is at low speed to keep the power consumption as low as possible and the ventilation is raised when a paint spray gun is connected.
The system uses electricity to heat the air during the drying process, as opposed to fuel, which is more efficient and reduces the emission of greenhouse gases. The PIVAB spray booth is another step for Federal Auto Cars to contribute to climate sustainability as part of its on-going strategic objectives. Federal Auto Cars’ VCDR also uses the approved Glasurit water-based paint for all the repairs. The move from conventional solvent-based paint to water-based paint not only maintains a high, if not higher, aesthetic outcome and reduces the exposure of their employees to chemicals but it also reduces the emission of microscopic particles to the environment, all while maintaining the superior finishing to the body of Volvo vehicles.
Federal Auto Cars has also invested in the newest Car-O-Liner system, which meets Volvo’s standards on repair quality. The Car-O-Liner alignment and straightening system used by the VCDR centre has the anchoring and holding system together with the electronic measuring system that is specific to Volvo models and can handle every Volvo car anchoring and fixturing situations imaginable.
Apart from the alignment system, the VCDR has an array of special tools used to perform any body or mechanical repairs on Volvo cars. The equipment is also specifically selected for highspeed welding and improving the quality and precision in the facility that caters to Volvo’s vehicle body repair quality.
Another important aspect of Federal Auto Cars’ VCDR is that it only uses genuine Volvo parts and is situated together with their Volvo Glenmarie service and repair outlet, allowing customers access to a worry free and complete care for their Volvo vehicles, even if it is a repair on a minor dent or scratch while servicing their vehicles. Their experienced technicians are fully trained on Volvo’s VCDR repair process flow and certified by Car-O-Liner and Glasurit to keep them up-to-date with the latest technology and repair techniques.
Ms. Wong Fay Lee, Chairman of Federal Auto Holdings Berhad “Being an integral part of the Volvo network in Malaysia, we are committed towards delivering excellent service quality and safe vehicles to our Volvo customers through our investment and continuous improvement of every aspect of our operations. In today’s environment, we place as much if not more emphasis on climate sustainability in our business strategies and decisions. We, therefore, wholeheartedly embrace the VCDR concept for its environmentally-friendly equipment, as well as efficient work-flow and processes.”
The VCDR Centre is located within its flagship Federal Auto Cars Glenmarie outlet. Customers will enjoy peace of mind whether it is servicing or structural/body repair works for their Volvo. From now until 31 December 2022, customer can enjoy up to 30% off on Body Paint Specials. Other attractive offers are also available for customer to grab. For more information, contact Volvo Certified Damage Repair Centre, +6016 – 248 0878.