In six countries across the APAC region, drivers in need on the road will be able to access real-time and on-demand roadside assistance from within the Waze app.
Kuala Lumpur, 19 June 2019 – After its successful launch across Europe in 2018, Allianz Partners, a world leader in B2B2C insurance and assistance, and Waze, the real-time crowdsourced navigation app, are today announcing an expansion of their partnership to provide roadside assistance services to over 10 million Waze users across Asia Pacific: in Singapore, Malaysia, India, Indonesia, Thailand and Australia. Drivers will be able to access an on-demand roadside assistance service powered by Allianz Partners in real-time, by one simple click on the Roadside Help (‘SOS’) button in the Waze app, and get support from either a digital platform or call center. Wazers will be assisted anywhere, 24/7, in the event of a breakdown, flat tire or dead battery.
This expansion builds on an existing partnership launched in July 2018 across 20 European countries, giving over 22 million Waze users access to on-demand roadside assistance.
“Allianz Partners is proud to expand its partnership with Waze to the Asia Pacific market. Allianz Partners, as the ‘high-tech, high-touch’ assistance services leader, will be providing on-demand immediate assistance solutions to a highly digitalized audience. Together, Allianz Partners and Waze will focus on making the drivers’ experience even safer, more secure, and more convenient, anytime and anywhere. We are thrilled to be growing the relationship with Waze, the best-in-class community-based traffic and navigation app,” says Sylvie Ouziel, CEO Assistance and APAC at Allianz Partners. “Our mission is to provide our business partners’ customers with the best value-adding mobility services with a seamless user experience by embedding our solutions into the Waze app on a daily basis.”
“Waze is a community-driven app that does more than help everyone beat traffic — it also leverages the power of crowdsourced data to support drivers in times of need and distress,” said KK Kumar, Head of Waze APAC. “Working closely with Allianz Partners enables us to make our Roadside Help offerings even more comprehensive across Asia Pacific, providing Waze users with the roadside assistance they need to get to their destination safely.”
This partnership highlights both companies’ commitment to delivering reliable and value-adding solutions to drivers in need, ensuring their safety wherever they are.
Waze users can access roadside assistance services from Allianz Partners across the globe in Singapore, Malaysia, India, Indonesia, Thailand, Australia, France, Italy, Greece, United Kingdom, Turkey, Russia, the Netherlands, Belgium, Portugal, Spain, Ukraine, Romania, Slovakia, Hungary, Poland, Austria, Czech Republic, Switzerland, Ireland and Germany.
About Waze
Waze is where people and technology meet to solve transportation challenges. It’s a platform that empowers communities to contribute road data, edit Waze maps, and carpool to improve the way we move about the world. Thanks to Wazers everywhere, Waze is able to partner with municipalities and transit authorities to reduce traffic and congestion—leveraging current infrastructure while impacting city planning.
A world with better transportation doesn’t have to be in the distant future. By harnessing the power of community to reverse negative trends in transportation, Waze can create a world where traffic is history.
About Allianz Partners
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 76 countries, our 21,500 employees speak 70 languages, handle over 65 million cases each year, and are motivated to go the extra mile to help and protect our customers around the world.
For more information, please visit www.allianz-partners.com
