Edaran Tan Chong Motor Sdn Bhd (ETCM) today introduced a new Nissan Retail Concept (NRC) to improve customer services following a globally consistent brand experience, with Nikaijaya Resource (KL) Sdn Bhd being the first authorised Nissan dealer to adopt it in Malaysia.
The new Nissan showroom guided by the Nissan Retail Concept offers an improved customer experience and journey of the Nissan brand. The new exterior with its iconic red Nissan tablet signage provides a bold impression, while the exciting ‘Nissan Drive’ sales and consultation areas greet customers with warmth and comfort.
Nikaijaya Resource (KL) Sdn Bhd new showroom is located at 923A, Jalan Melor, Kampung Sungai Kayu Ara, approximately 700m after Damansara Toll Plaza on the left. The showroom covers a total built-up area of 6,556 square feet and has ample customer parking, a fleet of test drive vehicles and displays up to 5 Nissan models. Additional facilities such as a café-styled modern customer lounge, FREE Wi-Fi connectivity, and a fun kids’ corner are provided for customers and their family to enjoy.
“The Nissan Retail Concept (NRC) adapts to the latest ways of our business environment and it represents our commitment in providing our customers with a high quality experience from the minute they arrive. We continue to expand and enhance our customer touch points to ensure a greater coverage and accessibility for our customers in order to meet the growing demand of our Nissan brand.” said Mr Christopher Tan, Sales and Marketing Director of ETCM.
Operation hours for Nikaijaya Resource (KL) Nissan Showroom are stipulated below:
Monday – Friday: 9.30am – 6.30pm
Saturday: 9.30am – 6.00pm
Sunday and Public Holiday: 9.30am – 5pm
Members of the public are invited to join the Nissan Test Drive Carnival at this new showroom from 19 – 20 October 2019 to experience the All-New Nissan LEAF, the world’s best-selling electric vehicle, receive attractive deals on a range of Nissan models and enjoy fun-filled activities for the whole family during the carnival. Nikaijaya Resource (KL) Sdn Bhd Nissan Showroom can be contacted at 03-7733 8388.
For more information, visit www.nissan.com.my or contact Nissan Customer Care Centre Hotline at 1800-88-3838.
Edaran Tan Chong Motor Sdn Bhd continuously seeks passionate and dedicated partners to join Nissan’s commitment to Malaysia. Interested Dealer Investors are invited to contact ETCM’s Dealer Office at dealer@tanchonggroup.com or call 03-4047 8621 to register their interest in being a new Nissan dealer.
