Mercedes-Benz Malaysia Elevates Customer Digital Experience with the new Mercedes me Store

by drivingMotion
Mercedes-Benz Malaysia Elevates Customer Digital Experience with the new Mercedes me Store

KUALA LUMPUR – Mercedes-Benz Malaysia is pleased to announce that the Mercedes me Store is now live, offering additional digital products for all its connected vehicles.

Edmin Naidoo, Vice President of Customer Services at Mercedes-Benz Cars, Malaysia and SEA II said “Since its local debut in 2019, Mercedes me Connect has been providing convenient digitalised experiences with tailor-made offerings as part of our commitment to further elevate driving experiences and comfort of our customers’ ownership journey. 

He added, “As a global luxury brand, we are constantly looking for new and updated way to enhance our offerings. And with the digitalisation of business and services, it is only natural for us to upgrade our services to offer convenient seamless digital experiences at our customer’s fingertips. Mercedes me connect is a close companion of Mercedes-Benz owners in Malaysia that makes everyday life easier. With close to 100% pairing rate on the Mercedes me Connect, we are confident that existing and future customers will see the value and appreciate the new digital experience.”

Essential safety and maintenance services ranging from SOS, Roadside Assistance and Accident Management to retrieval of vehicle data will remain complimentary indefinitely.  The store allows customers to purchase selected personalisation offerings that includes future digital services and innovative enhancements that would bring seamless customer experience to live. With the Mercedes me Store, customers now have full flexibility in choosing run-time options for packages that are compatible with their vehicle.

The personalisation services are listed as below. Product specification may vary depending on technical pre-requisite of the vehicle.

(A) Renewal Package1-year subscription3-year subscription
Remote PackageRM 388RM 888
Navigation PackageRM 608RM 1,438
Excellence Package(Bundle of Remote & Navigation Package)RM 868RM 1,988
(B) Service On-DemandOne-time purchase
Hard Disc NavigationRM 3,488
AMG TRACK PACERM 1,188

* All prices are inclusive of 6% Service Tax. 

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