Kuala Lumpur, 21 September 2016– Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, together with authorized dealer Sing Kwung Jidosha Sdn Bhd celebrated its second Mitsubishi Motors 3S (Sales, Service, Spare parts) Centre in Kuala Lumpur today. This is the 55th showroom for Mitsubishi Motors Malaysia.
This 3S Centre is located at No. 44, Jalan Chan Sow Lin, 55200 Sungai Besi, Kuala Lumpur with a total investment of RM 1.5 million. The centre also comes equipped with Body & Paint facilities for Mitsubishi customers.
With a built up area of 30,000 square feet, the new 3S Centre also houses a fully-equipped workshop with parts storage area for Mitsubishi vehicles. The 3S centre also offers free car wash for all Mitsubishi customers who serviced their cars at the service centre.
“MMM is proud to celebrate the official launch of Sing Kwung Jidosha, in Kuala Lumpur. Sing Kwung Jidosha had started its business partnership with Mitsubishi Motors since 2013 with their first showroom in Malacca. With Sing Kwung Jidosha’s strong accomplishment in the southern region, we are confident that they will establish an even stronger presence here in Kuala Lumpur,” said Yang Won-Chul, Chief Executive Officer of Mitsubishi Motors Malaysia.
The centre also comes equipped with seven service bays with six hoists and has a maximum capacity to service up to 24 cars a day.
In conjunction with the launch, Sing Kwung Jidosha also displayed the newly launched Mitsubishi Triton VGT Adventure X with MIVEC Turbo Diesel Engine. The pick-up truck is also available for test drive to all visitors.
Speaking at the launch, Managing Director of Sing Kwung Jidosha Mr. Ng said “With our second Mitsubishi showroom in Malaysia, Sing Kwung Jidosha is optimistic of meeting customer’s higher level of expectations, be it sales or after sales.”
From 21 – 25 September (Wednesday-Sunday), visitors and customers to the showroom stand a chance to participate in the ‘Count and Win’ contest where participants are supposed to guess the number of balloons in the Triton Adventure X Fullbox. The grand prize includes a travel voucher worth RM1, 500 to Bali, Indonesia.
During the same period, Mitsubishi customers will also be offered a free vehicle inspection including checks on vehicle brakes and tire rotations. Customers can also enjoy 15% discount on selected vehicle parts and a 20% discount on labour fee for any Body & Paint repair.
MMM sales target for Financial Year 2016 (April 2016- March 2017) is 12,000 units with 1,000 units per month. Last Financial Year 2015 (April 2015- March 2016), MMM sold 10,344 units with 862 units per month.
Since January to July 2016, MMM has sold close to 6,000 units of vehicles. Since its establishment in January 2005, MMM has sold more than 100,000 units of vehicles in Malaysia.
Mitsubishi Motors Ranked Top Three in J.D. Power Asia Pacific 2016
In the recent J.D. Power Asia Pacific 2016 Customer Service Index (CSI) study, Mitsubishi Motors Malaysia was ranked top three over 16 automakers with 758 points over 1000 points in an overall service satisfaction among mass market brands in the CSI study.
The study, which now enters its 14th year, is based on responses from 3,257 new-vehicle owners who purchased their mass market brand vehicle between February 2014 and May 2015, and took their vehicle for service to an authorised service centre between August 2015 and May 2016.
New-vehicle owner satisfaction with the service experience is measured by examining dealership performance in five factors including service quality, service initiation, vehicle pick-up, service advisor, and service facility.
MMM Sales Network and Others
The company is currently represented by 55 showrooms (out of which 47 are 3S Centres) and 53 service outlets throughout Malaysia. In East Malaysia, MMM is represented by 12 showrooms (6 in Sarawak and 6 in Sabah).
The ASX 2WD and 4WD compact SUV is locally assembled in Malaysia while the other Mitsubishi models are imported as CBU (Completely Built-Up) units from Thailand (compact sedan Attrage, Pajero Sport SUV, Triton pick-ups) and Japan (Outlander SUV and Lancer sedan).
For further information and to register for interest, please visit www.mitsubishi-motors.com.my or by calling the Mitsubishi Motors Customer Careline at 1800 18 6611 (9 am – 5 pm, Mondays to Fridays excluding public holidays).