Ford and Sime Darby Auto Expand After-Sales Service Network in Malaysia with Upgraded Acecourt Showroom

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KUALA lUMPUR, Malaysia, 22 May 2017 – Sime Darby Auto Connexion (SDAC), Ford Motor Company’s distribution partner in Malaysia, today announced the opening of its newly upgraded showroom – Acecourt Auto Sdn Bhd (Acecourt Auto).

This new showroom is built with Ford’s global Brand@Retail standards with improved service reception area, making every aspect of the service experience consistent with Ford’s Global Standards – from state-of-the-art equipment, to world-class trained staff.

“Acecourt Auto is designed to offer Ford’s fast-growing customer base in Taiping, Perak the very best sales and aftersales experience,” said Syed Ahmad Muzri Syed Faiz, managing director, Sime Darby Auto Connexion. “This world-class upgraded showroom and service centre is part of Ford and SDAC’s network expansion and customer service enhancement plan. Together with Ford, we continue to make it our top priority to ensure that customers get the best service throughout their ownership experience.”

This upgraded facility is equipped with the latest Ford diagnostic tools, and is staffed by Ford-certified technicians. All Ford dealership employees, including technicians, sales and service staff, have received Ford’s globally recognised training to develop their expertise and serve customer needs.

While waiting for their service appointments, customers can relax in the dedicated customer service lounge and enjoy free Wi-Fi, hot beverages and snacks.

“The quality of the ownership experience we provide is just as important as the quality of our world-class Ford vehicles,” said Bagus Susanto, managing director, Asia Pacific Emerging Markets, Ford Motor Company.

“We want all our customers to know that purchasing a new Ford vehicle is just the start of their ownership experience and we are here to support them every step of the way. The upgraded service area of Acecourt Auto is a significant milestone in our shared commitment to offer customers an even better experience.”

Acecourt Auto Sdn Bhd is strategically located at Lot 18992, Batu 2 ½, Jalan Simpang, 34000 Taiping, Perak. The Showroom is open from 9:00am-6:00pm from Monday to Saturday, and from 10:00am-4:00pm on Sunday, while the Service Centre opening hours are 8:30am-5:30pm from Monday to Friday, and from 8:30am-1:30pm on Saturday.

For more information, please call the Acecourt Auto hotline on 012-519-0001, or visit www.sdacford.com.my.

FORD

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